WHAT A COMPANY CAN DO WITH VIRTUAL ASSISTANTS?
Virtual assistants are also called chatbots or voicebots, are a common technology today that enables companies to interact with users, Customers and team in an efficient way by having conversations to solve needs.
There is a lot of flavors for virtual assistants, from simple solutions that drive the conversation with limited alternatives and intuitive interaction with buttons, to more dynamic solutions that use natural language processing, computer vision and more, with the ability to solve complex interactions and drive the conversation with different dialogs and solutions.
Virtual assistants sometimes use artificial intelligence in the backend to solve complex problems and automate the operation with the business, enabling the user to get solutions when they need it, no matter if your company is open or not.
Some of the applications of virtual assistants are:
DOCUMENT PROCESSING AND CATEGORIZATION
Talk with your future Clients in real time and qualify them faster
CUSTOMER SERVICE AND SUPPORT
Respond and solve Users needs and issues in real time
SALES AND NEGOTIATION
Close deals and increase sales by talking with leads in real time
SCHEDULING AND AGENDA MANAGEMENT
Meetings, agenda and resource planning are simple in a conversational experience
KNOWLEDGE BASE AUTOMATION
Deliver the business knowledge to Users in a conversational experience
ANY INTERACTION THAT NEED A CONVERSATION AND MORE
Talk with User, learn from them and improve